Some users who have updated to Lightroom Classic 7.3 are experiencing many crashes. If this happens to you and you’re not able to resolve your issue by uninstalling and reinstalling, working with Adobe Customer Support, and/or getting assistance by posting on Adobe’s bug and feedback site, and you wish to revert to 7.2, here’s how to do easily do so:
Open up your Creative Cloud application. On the Apps tab, find Lightroom Classic CC and click on the little triangle to the right of Update/Open:
Choose Other Versions:
Install the previous version (7.2 as of when this post was written):
That’s it!
My sense is that these issues are occurring with a small percentage of users. I personally would go ahead and update, since I would want to use the new profiles, and then revert if necessary.
I have a problem with the new Profiles. I love them… when they work…
I rarely am able to edit more than half a dozen images before the profile previews refuse to load. With no preview, it refuses to let me apply the profile.
A workaround that often works (for me) is to advance to the next image (or two) until I see profiles again. At that point, return to the one(s) that was not showing a preview, and it now does. Nuisance, but lets me keep working.
Except that twice tonight I could not get the preview to load at all. Even by leaving Develop and coming back. Had to quit LR (classic) and relaunch. Then everything worked fine… for another half dozen to maybe dozen images, and the whole game starts again. :(
I am on a fully loaded 27″ iMac Pro (just got last week), running 10.13.3.
BTW, your web site refuses to recognize my website as a valid url? I enter “www.mindstormphoto.com” and it always says “please enter a valid url”??
I have to leave that field blank in order to post here…
Hi Laura
haven’t installed yet, but as I see some (many?) posts about problems, I want to be prepared for a possible back-out, so your post is timely. 2 issues
1) I saw someplace that I can’t find now that it is recommended to take a file backup of the LR catalog, in addition to the LR catalog backup as some instances of catalog corruption have been reported
2) I would also assume that a backup of all Develop Presets should also be done, as the release installation will convert the presets to the .xmp format which is not usable in previous versions
Good point on #2, Harvey – I will add this to my post. Regarding #1, I have just seen something on this myself and will check into it further.
Strike that – Classic 7.3 leaves your .lrtemplate presets where they were (adding a tilde to the beginning of the file name.)
True
I’m frustrated with the lag time while using the brush tool. I’m on a MacBook Pro with a Dell monitor so I’m used to short lags at times, but this is crazy! Sometimes it doesn’t seem to recognize my settings (in brush tool) or the fact that I’m moving my cursor around. I often get the spinning dial. I sure hope Adobe fixes this! In the meantime, I may end up reverting; haven’t decided yet.
I just heard of this one this morning, Lynne. Thanks for writing about your experience.
THANK YOU! I don’t like what LR 7.3 is doing to my presets. Putting all newly added presets into User Presets folder, and not their own folders, is a deal killer. I can wait til the next update. Thanks for the easy to follow revert screen shots. I never would have figured that out on my own!
This will be fixed in the next update, Jenny.
Ever since I upgraded to classic cc I’ve been unable to use Lightroom.
Every update that comes I eagerly install hoping my scrolling wheel will stop.
But it never does. I figure uninstalling would not work because all of the updates thus far surely would have uncorrupted the program by now.
I rely on this program for my cataloguing,website and other business purposes.
Mac Pro 4 Cote 12 gigs ram, external storage of several hundred thousand photos.
What is the best thing for me to do?
Reset your preferences, Tony, and if that doesn’t work then uninstall and reinstall. To reset prefs, close LR, then hold down Alt/Opt-Shift as you open it again. Note that this will set all prefs to their defaults, so you’ll need to change back any that you didn’t want at the defaults. (It can be helpful to take screenshots of the Prefs tabs before you reset, so that you can compare what you had to the defaults.)
Thanks Laura, couldn’t get Lightroom Classic CC to open since updating to latest version, it kept crashing on launch. Had tried everything, updating graphics driver, uninstalling program and system restore on Windows 10. This worked first time, I now have Lightroom back and I am so happy and relieved.
That’s great to hear, Ian!
Hi Laura,
Thanks for this great blog.
When I updated to 7.3 Lightroom created a brand new catalog for me and said my ‘old’ catalog was not compatible with the new update. I’ve experienced so many slow downs and inability to zoom to 1:1 that I wish to revert back.
Will my ‘new’ catalog created by Lightroom be compatible with the older 7.2?
Thanks
Hi JP, I can’t see why LR would indicate that your old catalog wouldn’t be compatible with the new update, but regardless, your 7.3 catalog should be compatible with 7.2 – however, any profile work that you did won’t be – presumably for any images that you don’t have at Adobe Standard, they will revert to Adobe Standard (though I have never tried this.)
Note that there is a 7.3.1 update, so if you haven’t tried that I would do that first.